Shipping Information
At Inflateasy, we want you to enjoy a smooth shopping experience from checkout to delivery. This page explains how order processing, shipping, delivery updates, and tracking work.
01. Order Processing
After you place an order, we begin processing it for fulfillment. Processing includes order verification, product preparation, and arranging shipment.
Processing times may vary depending on product availability, order volume, and whether additional order verification is needed.
02. Shipping Methods
Available shipping methods and any applicable charges are displayed during checkout, where applicable.
The shipping options available to you may depend on your delivery address, the items ordered, and the fulfillment arrangements.
03. Delivery Estimates
Delivery times can vary based on destination, carrier operations, customs procedures, weather conditions, and other factors outside our control.
Any delivery estimate provided at checkout or in your order confirmation should be treated as an estimate rather than a guaranteed delivery date.
04. Track Your Order
Once tracking information is available, you can use your tracking number to check the latest shipment updates.
Tracking events may take time to appear after a carrier receives your package.
Track Your Package →Shipping Address Accuracy
Please carefully review your shipping address, contact details, and order information before completing your purchase.
If you notice an error, contact us as soon as possible at [email protected]. We will check whether the order details can still be updated before the package is dispatched. Changes cannot be guaranteed after fulfillment has begun.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country. Responsibility for these charges depends on the applicable laws and the terms presented during checkout.
Customs clearance may also affect delivery times. For details about possible import charges, please consult your local customs authority.
Shipping Delays
Although we aim to help orders reach customers smoothly, delays may occur due to carrier backlogs, severe weather, customs inspections, incorrect address information, public holidays, or other unexpected circumstances.
If your tracking information has not changed for an extended period, check the tracking page first. If you still need assistance, contact our support team with your order number.
Lost, Missing or Damaged Packages
If your package appears to be lost, is marked as delivered but cannot be located, or arrives damaged, please contact us with your order number and a description of the issue. Photos may be helpful when reporting visible damage.
We will review the information available and help you understand the appropriate next steps.
Need Help With a Shipment?
Please include your order number and tracking number, if available, when contacting our team. This helps us review your shipment more efficiently.
Contact Inflateasy
For questions about shipping, delivery, or an existing order, please contact us using the details below.
Email: [email protected]
Telephone: +39 5627554435
Address:
Via Gioacchino Rossini, 26, 10157 Turin, Piedmont, Italy
RELATED HELP & POLICIES
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