Privacy Policy

At Inflateasy, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website or make a purchase.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

• Contact information: such as your name, email address, telephone number, and shipping or billing address.
• Order information: such as products purchased, order details, delivery preferences, and transaction records.
• Payment information: payment-related details necessary to process a transaction. Payments may be handled by third-party payment providers; we do not necessarily receive or store complete payment card details.
• Communications: information you provide when contacting our customer support team.
• Technical information: such as IP address, browser type, device information, website interactions, and diagnostic data, where collected.
• Cookie and usage information: information collected through cookies or similar technologies, subject to your preferences and applicable law.

2. How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders.
• Arranging shipping and providing order tracking information.
• Responding to customer service requests and resolving disputes.
• Managing payments, refunds, returns, and transaction records.
• Maintaining website security and preventing fraud or misuse.
• Improving website functionality and customer experience.
• Sending marketing communications where permitted by law and, where required, with your consent.
• Complying with legal, tax, accounting, and regulatory obligations.

3. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing, including the EU General Data Protection Regulation (GDPR), we may rely on one or more of the following:

• Contract: processing necessary to fulfill an order or take steps you request before entering into a contract.
• Legal obligation: processing necessary to comply with applicable laws.
• Legitimate interests: processing for purposes such as website security, fraud prevention, and service improvement, where those interests are not overridden by your rights.
• Consent: processing based on your consent where consent is required, including certain marketing or cookie uses.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and support other functions where permitted.

Non-essential cookies, including certain analytics or advertising cookies, will be used in accordance with applicable consent requirements. Where a cookie consent tool is provided, you can use it to manage your preferences.

You can also manage cookies through your browser settings. Blocking certain cookies may affect website functionality.

For more information, please see our Cookie Policy.

5. How We Share Information

We do not sell your personal information for money. We may share information with service providers when reasonably necessary to operate our business and provide our services, including:

• Website hosting, maintenance, and technical support providers.
• Payment processors and transaction service providers.
• Shipping companies, carriers, and fulfillment partners.
• Customer support and communication service providers.
• Analytics or advertising providers, where applicable and subject to relevant privacy and consent requirements.
• Professional advisers, public authorities, or other parties when required by law or necessary to protect legal rights and security.

Service providers may process information on our behalf under applicable contractual and legal requirements.

6. International Data Transfers

Your personal information may be processed in countries other than the country where you live. When international transfers are subject to applicable data protection laws, we will take steps required by those laws, which may include using an adequacy decision or appropriate safeguards.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods depend on the type of information, the reason it was collected, and applicable legal requirements. When information is no longer required, it will be deleted or handled in accordance with applicable law.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in certain circumstances.
• Request restriction of, or object to, certain processing.
• Request a portable copy of certain information.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions. To submit a request, contact us using the details provided below. We may need to verify your identity before responding.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites we do not operate. We encourage you to review their privacy policies before providing personal information.

12. Marketing Communications

If we send marketing emails where permitted, you can opt out by following the unsubscribe instructions included in the message or by contacting us.

Even if you opt out of marketing communications, we may still send non-promotional messages relating to purchases, transactions, customer service, or legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be published on this page with a revised date where appropriate.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below.

This Privacy Policy is intended as general website information and should be reviewed against Inflateasy’s actual data practices and applicable legal requirements before publication.